[et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”Hero Section” _builder_version=”4.16″ background_color_gradient_direction=”131deg” background_image=”https:\/\/www.ross.es\/web\/wp-content\/uploads\/2020\/05\/image-faqs-ross-estetica.jpg” custom_padding=”54px||100px|||” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”2%” animation_starting_opacity=”100%” background_last_edited=”on|phone” background_size_phone=”cover” background_position_phone=”center_left” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.16″ background_size=”contain” module_alignment=”center” custom_margin=”|||0px” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” header_font=”Roboto|900|||||||” header_text_color=”#ffffff” header_font_size=”45px” header_line_height=”1.1em” header_2_font=”Roboto|300|||||||” header_2_text_color=”#646e7d” header_2_font_size=”34px” header_2_letter_spacing=”17px” header_2_line_height=”0.9em” header_3_font=”||||||||” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” custom_margin=”20px||17px||false|false” custom_margin_tablet=”” custom_margin_phone=”||10px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|||” header_text_align_tablet=”” header_text_align_phone=”center” header_text_align_last_edited=”on|phone” header_text_color_tablet=”” header_text_color_phone=”” header_text_color_last_edited=”on|phone” header_font_size_tablet=”” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font=”Roboto|300|||||||” text_text_color=”#ffffff” text_font_size=”26px” text_line_height=”1.3em” custom_margin=”|||” text_font_size_tablet=”” text_font_size_phone=”24px” text_font_size_last_edited=”on|desktop” z_index_tablet=”500″ locked=”off” global_colors_info=”{}” text_text_align_phone=”center” text_text_align_last_edited=”on|phone”]Frequently asked questions[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”FAQS PROFESIONAL” module_id=”info” _builder_version=”4.16″ custom_padding=”29px|0px|30px|0px|false|false” collapsed=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” admin_label=”Secci\u00f3n conmutadores” module_class=”reveal” _builder_version=”4.16″ background_size=”initial” background_position=”center_left” custom_padding=”50px||50px|0|false|false” custom_padding_tablet=”” custom_padding_phone=”0px||0px||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ header_font=”|300|||||||” header_text_color=”#f39200″ header_font_size=”45px” header_line_height=”1.3em” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_text_color=”#656e7d” text_font_size=”18px” text_orientation=”justified” custom_padding=”||15px|||” global_colors_info=”{}”]<\/p>\n
Any investment in technology is a decision that requires certain consideration. We know the smooth running of your business depends on the fact you can count on \u202flong-term support<\/strong>, with a\u202f service guarantee<\/strong>,\u202f commitment to proximity\u202f\u00a0<\/strong>and \u202ffantastic results<\/strong>.<\/p>\n Below are some\u202f frequently asked questions<\/strong>\u202f which you may just be considering before partnering with us by purchasing our \u202fadvanced beauty devices<\/strong>:<\/p>\n [\/et_pb_text][et_pb_toggle title=”Who is R\u00d6S\u2019S?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ1″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” title_font_size_last_edited=”off|desktop” z_index_tablet=”500″ custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” title_text_color__hover_enabled=”on” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]A technology manufacturer for beauty salons, wellness centres, physiotherapy and aesthetic medicine clinics. It is also a manufacturer of OEM\/OBM custom technology.[\/et_pb_toggle][et_pb_toggle title=”Where is R\u00d6S\u2019S Est\u00e9tica based?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ2″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n Its factory and head offices are based in Castelldefels, in the province of Barcelona, Spain. It also has branches in Valencia and Madrid, as well as numerous official distribution and service points spread throughout Latin America, Europe and Asia.<\/p>\n BARCELONA HEADQUARTERS MADRID OFFICE VALENCIA OFFICE [\/et_pb_toggle][et_pb_toggle title=”Where can I buy R\u00d6S\u2019S Est\u00e9tica products?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ3″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n R\u00d6S\u2019S has several official distribution points staffed by highly trained and capable personnel in the areas of training, sales and after-sales service. To contact your nearest distribution point click here<\/a>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Who produces R\u00d6S\u2019S Est\u00e9tica’s technology?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ4″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n R\u00d6S\u2019S has its own divisions for Research and Development (R&D) and advanced beauty device manufacturing. These divisions include a total of 9 engineers, alongside the team in charge of reviewing and monitoring the manufacturing processes (Quality Control Department). They operate across 300m2 inside the full 5,500m2 of our facilities based in Castelldefels (Barcelona).<\/p>\n As well as being certified \u201cDesigners, manufacturers and suppliers of electro-medical and electro-aesthetic equipment\u201d, we are a European OEM (Original Equipment Manufacturing<\/em>) and ODM (Original Design Manufacturing<\/em>) manufacturer, meaning we also develop aesthetic equipments for other leading brands in the professional beauty industry.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What quality guarantees are offered by R\u00d6S\u2019S Est\u00e9tica technology?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ5″ _builder_version=”4.27.0″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n All R\u00d6S\u2019S products are subject to the safety controls stipulated in EEC Regulations and included in the Electrical Safety Directive 2006\/95, as detailed in their\u00a0Certificate of Conformity<\/a>.<\/p>\n The R\u00d6S\u2019S Quality Management System is certified, both by the\u00a0ISO Standard 9001 (compiled by the International Organization for Standardization) and the\u00a0ISO 13485 (specific to quality management systems for medical devices), therefore guaranteeing an internationally recognised quality management standard.<\/p>\n On a domestic level, we have been approved by public authorities through the Spanish Agency of Medicines and Medical Devices, which granted us manufacturer licence<\/a> no. 4713-PS.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What is R\u00d6S\u2019S Est\u00e9tica’s track record in the aesthetic equipments sector?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ6″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n A company\u2019s history and trajectory are crucial in providing the foundations needed to deliver a rapid, efficient response, as well as the knowledge required to fulfil any support needs which arise following an investment in technology.<\/p>\n Since its establishment in 1978, R\u00d6S\u2019S Est\u00e9tica has been striving to provide beauty professionals with the effective technological tools they need to improve their treatments and make the most of their time. R\u00d6S\u2019S has become a leading manufacturer in the sector on the basis of its innovations and value contribution, and is now an essential partner for hundreds of beauty salons and aesthetic medicine centres.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What types of technology does R\u00d6S\u2019S Est\u00e9tica produce?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ7″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n R\u00d6S\u2019S has marketed as many as 78 different technology models, both as its own brand and for third parties. It has also developed a range of constantly evolving product lines designed to provide the best possible solution for every professional.<\/p>\n Premium Line<\/strong><\/p>\n Protocols designed for cosmetic and therapeutic application. Technologies that produce results under medical practitioner supervision.<\/p>\n Classic Line<\/strong><\/p>\n Mix of energies for aesthetic applications on the face and body. A wide range of product possibilities for professionals to choose from depending on their business’ commercial approach.<\/p>\n Smart Line<\/strong><\/p>\n High quality basic equipments designed for tight spaces. Compact and manageable.<\/p>\n MAIN PRODUCTS AND CURRENT TREATMENTS:<\/strong><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What warranty is provided?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ8″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n The warranty period will depend on legislation in force in the country of purchase. Our warranty for repairs is six months<\/span><\/span>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”If I have purchased a used device, are my warranty conditions the same?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ15″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n When you purchase a used R\u00d6S\u2019S device, the purchase contract (colloquially known as a warranty) will not cover you. All your repairs will be carried out according to a prior quote. We recommend that you contact us before making any decision if you are based in Spain, or get in touch with your official representative if you are located elsewhere<\/span><\/span>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”If I use a device under a shared-operation agreement, does the R\u00d6S\u2019S service work the same?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ16″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n If you are a salon offering R\u00d6S\u2019S treatment but the device you are using is not yours, you will have access to geolocation and advertising material to promote your services. If you own the technology and you bought it at an official point of sale, all free R\u00d6S\u2019S services will be available to you<\/span><\/span>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Do you have a financing service?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ17″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n R\u00d6S\u2019S offers direct financing services in Spain, with a range of financial entities in order to find the option that best suits each customer. We also help you with the amortisation calculation and planning the return on your investment.<\/span><\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”I need urgent technical support, how do I contact the factory?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ9″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n You can access our<\/span><\/span>\u00a0online technical report filing service<\/a> and your request will be registered by the R\u00d6S\u2019S headquarters and sent to your nearest Technical Support Service, or you can contact us by email<\/span><\/span>\u202f here<\/a> o por tel\u00e9fono (93 426 60 17).<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”I’d like a free demonstration, how do I get in touch with my sales representative?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ10″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n You can request a free demo of any of our products via the orange\u00a0<\/span><\/span><\/span>Request Demo<\/span><\/span>\u00a0<\/span>button on our website. You will find it at the bottom of the information sheet about the product you’re interested in. We are also available to you via our<\/span><\/span>\u00a0contact form<\/a>.<\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”FAQS USUARIO” module_id=”info” _builder_version=”4.16″ custom_padding=”30px|0px|30px|0px|false|false” collapsed=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” admin_label=”Secci\u00f3n conmutadores” module_class=”reveal” _builder_version=”4.16″ background_size=”initial” background_position=”center_left” custom_padding=”50px||50px|0|false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ header_font=”|300|||||||” header_text_color=”#f39200″ header_font_size=”45px” header_line_height=”1.3em” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_toggle title=”What are the free services when I acquire aesthetic technology” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ11″ _builder_version=”4.27.0″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” hover_enabled=”0″ custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px” sticky_enabled=”0″]<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Am I entitled to free marketing advice for my salon?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ12″ _builder_version=”4.27.0″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” hover_enabled=”0″ custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px” sticky_enabled=”0″]<\/p>\n Yes, our<\/span><\/span>\u00a0Marketing Department, is committed to your professional growth and will provide you with a range of resources and you can access at<\/span><\/span>:<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Where can I find supporting information and videos to improve my treatments?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ13″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” hover_enabled=”0″ custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px” sticky_enabled=”0″]<\/p>\n After purchasing your aesthetic device from an official R\u00d6S\u2019S point of sale, you will have access to our<\/span><\/span>\u00a0Professional Area<\/a> via our website, where you will find the full range of supporting documents (application and operation manuals, protocols, tutorials, published articles, case studies,… etc.) as well as digital promotional materials<\/span><\/span>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”I bought a used professional aesthetic device, can I access R\u00d6S’S services?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ14″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” hover_enabled=”0″ custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px” sticky_enabled=”0″]<\/p>\n Access to our free services, including training, is granted only with the acquisition of R\u00d6S\u2019S technology from official points of sale. However, if you have a R\u00d6S\u2019S device you are part of our company. All our services are available to you upon payment of a fee.<\/span><\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What types of training does R\u00d6S\u2019S offer?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ18″ _builder_version=”4.27.0″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” hover_enabled=”0″ custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px” sticky_enabled=”0″]<\/p>\n R\u00d6S\u2019S offers a range of face-to-face and online training formats. When you purchase your device, you will always receive hands-on and theoretical training with one of our experts to learn how to use the equipment. We recommend you do so at our facilities, particularly when dealing with Binary equipments. We have an international network of expert coaches ready to assist you<\/span><\/span>.<\/p>\n If you feel like you would benefit from retraining, providing you purchased your device at an official point of sale, your training at one of our facilities in Madrid, Valencia or Barcelona will always be free of charge. However, if you purchased a used device or you are unable to travel to a R\u00d6S\u2019S facility, you may decide to take a training session at your salon. Ask for prices<\/span><\/span>.<\/p>\n Beyond the basic training, we also have advanced formats including professional retraining and specialist seminars<\/span><\/span>.<\/p>\n If you are in Spain, take a look at our<\/span><\/span>\u00a0training calendar<\/a>.<\/p>\n If you are based outside Spain, please consult your official representative in your country. If you would like to be put back in touch with your representative, let us know<\/span><\/span>\u00a0here<\/a>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How can I get hold of my device’s documentation?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQ19″ _builder_version=”4.27.0″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” hover_enabled=”0″ custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px” sticky_enabled=”0″]<\/p>\n If you have purchased your device in recent years, you can download all the related documentation by registering in the<\/span><\/span>\u00a0Professional Area<\/a>. If your device is over 10 years old, you can request documentation via our contact address and we will email it to you<\/span><\/span>.<\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”FAQS USUARIO” module_id=”info” _builder_version=”4.16″ custom_padding=”30px|0px|30px|0px|false|false” collapsed=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” admin_label=”Secci\u00f3n conmutadores” module_class=”reveal” _builder_version=”4.16″ background_size=”initial” background_position=”center_left” custom_padding=”50px||50px|0|false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ header_font=”|300|||||||” header_text_color=”#f39200″ header_font_size=”45px” header_line_height=”1.3em” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_toggle title=”Where can I get a R\u00d6S\u2019S treatment?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQU1″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” title_text_color__hover_enabled=”on” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n Our geolocation system provides you with a map of registered centres. Take a look by clicking<\/span><\/span>\u00a0here<\/a>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How can you guarantee a R\u00d6S\u2019S treatment will work?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQU2″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n Professionals using R\u00d6S\u2019S technology have been trained by our expert staff in the diagnosis, use and application of our full range of technologies. They are aware of the drawbacks and are more than willing to deliver treatments according to their customers’ demands<\/span><\/span>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What safety guarantees are provided?” open_toggle_text_color=”#f39200″ open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#646e7d” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#646e7d” open_icon_color=”#646e7d” admin_label=”FAQU3″ _builder_version=”4.16″ title_font=”Roboto||||||||” title_font_size=”18px” body_text_color=”#464646″ body_font_size=”18px” custom_margin=”|||” custom_padding=”|0px|0px|0px” custom_css_toggle_icon=”font-size: 22px;” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#646e7d” global_colors_info=”{}” border_color_bottom__hover_enabled=”on” border_color_bottom__hover=”#f39200″ custom_css_toggle_icon__hover_enabled=”on” custom_css_toggle_icon__hover=”color:#f39200;” border_width_bottom__hover_enabled=”on” border_width_bottom__hover=”1px”]<\/p>\n R\u00d6S\u2019S beauty devices all comply with the current legislation as stipulated by EEC and ISO standards. The supporting documents are made public and available to view at this<\/span><\/span>\u00a0link<\/a>.<\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Extranet area” _builder_version=”4.16″ background_color=”#7195a8″ custom_padding=”2px|0px|2px|0px|false|false” global_module=”4699″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_4,3_4″ use_custom_gutter=”on” gutter_width=”1″ disabled_on=”on|off|off” _builder_version=”4.19.5″ custom_margin=”|auto||140px||” custom_margin_tablet=”” custom_margin_phone=”|||40px||false” custom_margin_last_edited=”on|phone” custom_padding=”10px||10px” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ custom_padding=”|||20px” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.ross.es\/web\/wp-content\/uploads\/2023\/02\/ross-positive-people-en.png” title_text=”ross positive people en” url=”https:\/\/www.youtube.com\/embed\/BSyFeS8h4jc?rel=0&autoplay=1″ url_new_window=”on” _builder_version=”4.19.5″ custom_margin=”0px||0px|||” custom_padding=”0px||0px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” disabled_on=”off|on|on” _builder_version=”4.16″ width=”90%” max_width=”1400px” custom_padding=”10px||10px” link_option_url=”#” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ border_color_right=”#ffffff” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.ross.es\/web\/wp-content\/uploads\/2023\/02\/ross-positive-people-m-en.png” title_text=”ross positive people-m en” url=”https:\/\/www.youtube.com\/embed\/BSyFeS8h4jc?rel=0&autoplay=1″ url_new_window=”on” align=”center” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Ross corporate menu” _builder_version=”4.24.2″ background_image=”https:\/\/www.ross.es\/web\/wp-content\/uploads\/2019\/06\/banner_nosotros_v2_d.webp” background_position=”center_right” custom_padding=”60px||60px||false|false” global_module=”4701″ saved_tabs=”all” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ disabled_on=”on|on|off” _builder_version=”4.24.2″ module_alignment=”center” custom_margin_phone=”|||40px||false” custom_margin_last_edited=”off|desktop” custom_padding=”||50px||false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.ross.es\/web\/wp-content\/uploads\/2021\/01\/ROSS_Tech_orange_negatiu-2.webp” title_text=”ROSS_TechnoAv_EN_white” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_letter_spacing=”1px” custom_margin=”10px||10px” text_text_align=”left” global_colors_info=”{}”]<\/p>\n ABOUT US<\/a><\/span><\/p>\n TRACK RECORD<\/a><\/span><\/p>\n VALUES<\/a><\/span><\/p>\n DIVISIONS<\/a><\/span><\/p>\n SOCIAL RESPONSIBILITY<\/a><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.0″ text_font=”||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_letter_spacing=”1px” custom_margin=”10px||10px” text_text_align=”left” global_colors_info=”{}”]<\/p>\n FAQ<\/span><\/a><\/p>\n CONTACT<\/a><\/span><\/p>\n LINKEDIN<\/a><\/span><\/p>\n FACEBOOK<\/a><\/span><\/p>\n PROFESSIONAL AREA<\/a><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.ross.es\/web\/wp-content\/uploads\/2021\/12\/Ross-Pyme-Innovadora.webp” title_text=”Ross Sellos” show_bottom_space=”off” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ disabled_on=”off|off|on” _builder_version=”4.24.2″ module_alignment=”center” custom_margin_tablet=”” custom_margin_phone=”|||40px||false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.ross.es\/web\/wp-content\/uploads\/2021\/01\/ROSS_Tech_orange_negatiu-2.webp” title_text=”ROSS_TechnoAv_EN_white” align=”center” align_tablet=”left” align_phone=”left” align_last_edited=”on|phone” _builder_version=”4.16″ width=”60%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_letter_spacing=”1px” text_text_align=”left” global_colors_info=”{}”]<\/p>\n > ABOUT US<\/a><\/span><\/p>\n > TRACK RECORD<\/a><\/span><\/p>\n > VALUES<\/a><\/span><\/p>\n > DIVISIONS<\/a><\/span><\/p>\n > SOCIAL RESPONSIBILITY<\/a><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”20px||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.0″ text_font=”||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_letter_spacing=”1px” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” text_text_align=”left” global_colors_info=”{}”]<\/p>\n
C\/Molinot, 46-48, Pol. Cam\u00ed del Ral
08860 Castelldefels \u2013 Barcelona (Spain)<\/p>\n
Negocenter
C\/ Maudes 51, 8\u00aa planta, Despacho n\u00ba822
28003 Madrid (Spain)<\/p>\n
Geminis Center
Avda. Corts Valencianes, 39, Despacho n\u00ba40
46015 Valencia (Spain)<\/p>\n\n
Professional services for aesthetics…<\/h1>\n
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If you’re a user…<\/h1>\n